AudioCodes MP-20x Guide d'installation télécharger pdf (Page 12)

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Page 12

VoIP Troubleshooting

Q1: How do I troubleshoot SIP calls?

¾ To troubleshoot SIP calls:

1. Telnet MP-20x from the LAN.

2. Run the following command:

voip_set_log_level 1

Figure 6: Defining Log Level using Telnet

3. Logon to the Web interface.

4. Access the ‘System Monitoring’ screen (System Monitoring menu), and then select the

System Log tab:

Figure 7: Viewing System Logs in the Web Interface

Alternatively, you can monitor the WAN connection with a network sniffer such as Wireshark.

For additional information, refer to LTRT-58201 MP-20x Debugging and Diagnostic Tools

Application Note Ver. 2.6.1, Sections 2.1 and 2.2, and Chapter 4 “SIP Logs”.

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AudioCodes MP-20x Guide d'installation Page 12