
Dialogic
®
Brooktrout
®
SR140 Fax Software with AudioCodes MediaPack
TM
Gateway
Installation and Configuration Integration Note
20
8. Frequently Asked Questions
• ”I’m configured as near as possible to this the sample configuration described in this document, but calls are
still not successful; what is my next step?”
Î Provide this document to your gateway support.
Î Ensure T.38 is enabled on the gateway.
Î Confirm that basic network access is possible by pinging the gateway.
• ”How do I obtain Wireshark traces?”
Î The traces can be viewed using the Wireshark network analyzer program, which can be
freely downloaded from http://www.wireshark.org
.
Î To view the call flow in Wireshark, open the desired network trace file and select
“Statistics->VoIP Calls” from the drop down menu. Then highlight the call and click on the
“Graph” button.
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